Roland Gallo, CEO of Airiane presents the objectives of this survey.
Welcome to the 2026 International Survey on the Growth Dynamics of Airports, a joint industry-academia research initiative led by Airiane in partnership with Montpellier Business School (MBS). This study brings together practitioner expertise and academic rigour to produce independent, evidence-based insights into the challenges and opportunities facing small and medium-sized airports worldwide.
As a trusted French company, recognized by the French Airport Union (Union des Aéroports Français) and partnering with airports across France, Airiane delivers proven expertise in innovative solutions.
From real-time analytics and streamlined booking systems to dynamic marketing tools, we are passionate about transforming the airport experience with smart solutions to drive passenger satisfaction and boost revenue.
Explore the survey’s objectives
- Benchmark against similar airports to highlight strengths and gaps.
- Drive revenue and competitiveness with data-driven, practical insights.
- Digital-first roadmap to modernize operations and passenger engagement.
- Exclusive report derived from responses to guide strategic choices.
With the rising demand for air travel, small and medium-sized airports are emerging as critical hubs, tasked with delivering exceptional passenger experiences and maximizing revenue streams. The Airiane 2026 International Survey on the Growth Dynamics of Airports is an essential opportunity for airport managers to unlock data-driven insights that drive growth in revenue, competitiveness, and digital innovation.
What this survey covers
This survey explores how airports approach growth across five key areas:
- Route development with airlines: strategies and tools used to attract new routes and build loyalty with partner airlines.
- Route promotion and demand stimulation: how airports market destinations and drive passenger demand.
- Passenger and customer relationship strategy: approaches to understand, engage, and build loyalty with passengers.
- Development and management of service provider partnerships: how airports attract, develop, and manage commercial and retail partners.
- Data, AI, and digital platforms strategy: how airports leverage data, artificial intelligence, and digital platforms to support decision-making and growth.
Why participate?
1. Peer benchmarking
See how your airport compares with similar peers (size, context), spot strengths and gaps.
2. Actionable growth levers
Practical insights on passenger experience, loyalty, services, and extra‑aeronautical revenue diversification.
3. Digital roadmap
Clear, realistic priorities to accelerate marketing, sales, data, and digital journey.
4. Tangible value for your team
An exclusive insights report, a consultation session with Airiane experts, and potential industry recognition (with your consent) in the final report.
An international, multilingual academic research project
This survey is designed as a structured academic research project conducted in partnership between Airiane and Montpellier Business School (MBS). The study follows established research protocols to ensure data quality, respondent confidentiality, and the reliability of findings. Results will be analysed using academic methodologies, subject to full anonymisation of individual airport data.
To ensure broad international representation, participation is currently offered in French, English, Spanish, and Italian, with German, Portuguese, Turkish, Greek, and Arabic coming soon. You are welcome to take part in English if your language is not yet available.
Your path to valuable insights, a simple two-step process
- Express sign-up — 1 minute
Role verification and professional email required. Participation is limited to airport executives and managers (Executive Management, Commercial/Sales, Marketing, Passenger Experience, Operations, Business Development, Strategy) - Main survey — 20–25 minutes
You’ll receive a secure link by email to complete the survey.
Earn rewards for participating in the survey
Unlock exclusive rewards by completing the Airiane 2026 International Survey on the Growth Dynamics of Airports:
Exclusive Insights Report:
A comprehensive summary of survey findings, allowing you to benchmark your airport against global trends and for you to be informed on strategic decisions.
Industry Recognition:
Potential feature in a published report or case study (with your consent), enhancing your airport’s visibility in the aviation community.
Free Consultation Services:
Personalized session with Airiane’s experts in airport marketing and digital solutions, offering tailored strategies to boost revenue and digital efficiency.
€1,000 in Amazon Gift Cards – Multiple winners:
As a thank-you, we’re awarding multiple €250 Amazon Gift Cards to respondents
See Terms
Do not miss this chance to help shape your airport’s future—participate now!
Register now